Thursday, April 3, 2008

Customer Service

I was checking out a domain name for my photography business. This is the message that I got from the company regarding my very important inquiry.

  • If you are interested in purchasing a domain name that is being used by our traffic network, please fill in the form below.
  • Frankly, domain name sales inquires are, for the most part, a waste of our time and therefore reside on the bottom of our priority list.
  • Replies can take up to several weeks, but usually less.

Wow... now that is some serious customer service. You know, even if you are really that good... do you really have to be an a$$ about it? I wonder what brilliant sales and marketing genius decided that this was the best way to explain the company priorities. And what did he ("cause you know it's a guy) get paid to pen such deep thoughts?

Makes you want to go purchase your insignificant domain elsewhere, doesn't it. Yep.


No comments: